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Watch: User training videos
Watch: User training videos
See how to use the Spoke app on your mobile phone
13 articles in this collection
Written by
Jason Kerr
and
Joanna Brown
Spoke 101: Express basic training
Watch: How to install Spoke
Install the Spoke app on your mobile phone and login to your company account
Written by
Joanna Brown
Updated over a week ago
Watch: Availability and offline hours
Set your availability so you don't get calls after hours
Written by
Joanna Brown
Updated over a week ago
Watch: Call history & voicemail
See all calls you made, received or missed
Written by
Joanna Brown
Updated over a week ago
Watch: Transferring a call (HD mode)
Have a private conversation with your teammate before transferring a call
Written by
Joanna Brown
Updated over a week ago
Watch: Voice AI Features
How to use voice notes, call highlights and call follow-up notes
Written by
Joanna Brown
Updated over a week ago
Watch: Conference calling
How to easily start or join conference calls
Written by
Joanna Brown
Updated over a week ago
Watch: Swap call quality during a call
Swap to carrier calling mode if your WiFi/Data drops during a call
Written by
Joanna Brown
Updated over a week ago
Everything else
Watch: HD (VoIP) vs. carrier calling mode
How and when to use HD mode and carrier mode
Written by
Joanna Brown
Updated over a week ago
Watch: Making calls (carrier mode)
How to make a call from Spoke in Carrier calling mode
Written by
Joanna Brown
Updated over a week ago
Watch: Answering a call (carrier mode)
Press 1 to accept team calls when in carrier mode
Written by
Joanna Brown
Updated over a week ago
Watch: Transferring a call (carrier calling)
Have a private conversation with your teammate before transferring a call
Written by
Jason Kerr
Updated over a week ago
Watch: Call follow-up notes
Use Spoke's VoiceAI to transcribe your call follow-up notes
Written by
Joanna Brown
Updated over a week ago
Watch: the Spoke app intro
The two key things you need to know about using the Spoke app on your mobile phone.
Written by
Joanna Brown
Updated over a week ago