Watch: User training videos | Spoke Phone Help Center

Watch: User training videos

See how to use the Spoke app on your mobile phone

13 articles in this collection
Written by Jason Kerr and Joanna Brown

Spoke 101: Express basic training

Watch: How to install Spoke

Install the Spoke app on your mobile phone and login to your company account

Written by Joanna Brown
Updated over a week ago

Watch: Availability and offline hours

Set your availability so you don't get calls after hours

Written by Joanna Brown
Updated over a week ago

Watch: Call history & voicemail

See all calls you made, received or missed

Written by Joanna Brown
Updated over a week ago

Watch: Transferring a call (HD mode)

Have a private conversation with your teammate before transferring a call

Written by Joanna Brown
Updated over a week ago

Watch: Voice AI Features

How to use voice notes, call highlights and call follow-up notes

Written by Joanna Brown
Updated over a week ago

Watch: Conference calling

How to easily start or join conference calls

Written by Joanna Brown
Updated over a week ago

Watch: Swap call quality during a call

Swap to carrier calling mode if your WiFi/Data drops during a call

Written by Joanna Brown
Updated over a week ago

Everything else

Watch: HD (VoIP) vs. carrier calling mode

How and when to use HD mode and carrier mode

Written by Joanna Brown
Updated over a week ago

Watch: Making calls (carrier mode)

How to make a call from Spoke in Carrier calling mode

Written by Joanna Brown
Updated over a week ago

Watch: Answering a call (carrier mode)

Press 1 to accept team calls when in carrier mode

Written by Joanna Brown
Updated over a week ago

Watch: Transferring a call (carrier calling)

Have a private conversation with your teammate before transferring a call

Written by Jason Kerr
Updated over a week ago

Watch: Call follow-up notes

Use Spoke's VoiceAI to transcribe your call follow-up notes

Written by Joanna Brown
Updated over a week ago

Watch: the Spoke app intro

The two key things you need to know about using the Spoke app on your mobile phone.

Written by Joanna Brown
Updated over a week ago