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Checking out Spoke Phone?
Checking out Spoke Phone?
Core concepts, features & FAQs. See how Spoke can work for your business
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21 articles in this collection
Written by
Kieron Lawson,
Jason Kerr,
Nina Q.
and 1 other
Core concepts
IVRs, voice-menus, greetings, auto-attendants, and custom recordings
Easily create the exact experience you want when customers call your business.
Written by
Nina Q.
Updated over a week ago
Offer customer calls to groups of employees with call / hunt groups
Easily define how and who calls should be offered to with Call Groups.
Written by
Joanna Brown
Updated over a week ago
Dial-by-extension number
Allow callers to save time by bypassing the automated voice-menu (IVR) or reception team, and call employees, devices, or teams directly.
Written by
Nina Q.
Updated over a week ago
Make and take calls on mobile phones, desk phones, and softphones (computer phones).
Spoke's multiple device support means you can make and take calls on any device, and easily swap live calls between devices as you go.
Written by
Nina Q.
Updated over a week ago
Capture and tag important things said on calls with Call Highlights
As you talk on calls, you can easily capture important things you want to remember and play back later.
Written by
Jason Kerr
Updated over a week ago
Spoke Phone remote control
Swap live calls between devices, and add Spoke's advance features to any desk phones or computer softphone.
Written by
Kieron Lawson
Updated over a week ago
Hot-desking with Spoke Phone
Instantly connect to any physical desk phone or conference room phone so you can make and take calls while you sit at that desk.
Written by
Jason Kerr
Updated over a week ago
Top 10 feature discovery
A series of quick steps that showcase just a few of the features in Spoke Phone, so you can experience how Spoke works, sounds, and feels.
Written by
Nina Q.
Updated over a week ago
Spoke product release notes
Check out the product history for Spoke. What we've done, and what we are doing next.
Written by
Joanna Brown
Updated over a week ago
FAQ
What is Spoke?
What is Spoke Phone and who should use it?
Written by
Nina Q.
Updated over a week ago
Pricing FAQ'S
What's included, additional costs, subscription plans and discounts for non-profits or charities
Written by
Joanna Brown
Updated over a week ago
Phone number FAQ's
Lines, free-phone, toll free, DDI's, porting and more
Written by
Joanna Brown
Updated over a week ago
Phones numbers in other countries
Here is the list of countries where Spoke can provide local, mobile, or free-phone phone numbers.
Written by
Nina Q.
Updated over a week ago
Can I transfer calls that I get on my mobile?
Written by
Joanna Brown
Updated over a week ago
What countries does Spoke work in?
You and your overseas employees can use Spoke in almost every country in the world.
Written by
Jason Kerr
Updated over a week ago
Can I use Spoke when I travel overseas?
Roaming overseas, getting calls from your team and transferring calls while abroad
Written by
Nina Q.
Updated over a week ago
Will Spoke work in my region, with my phone provider, and my internet connection?
Written by
Joanna Brown
Updated over a week ago
Does Spoke protect my employees privacy?
Written by
Nina Q.
Updated over a week ago
Explore more
How do I get setup with an account?
Takes 3 minutes. No credit card free trial, no risk, cancel anytime.
Written by
Nina Q.
Updated over a week ago
Free trial overview
Your time to try out Spoke and ensure that your infrastructure and business can support Spoke, and it can support you.
Written by
Jason Kerr
Updated over a week ago
Free trial rules
What you get during your free trail, and what features are limited.
Written by
Jason Kerr
Updated over a week ago