Checking out Spoke Phone?

Core concepts, features & FAQs. See how Spoke can work for your business

Kieron Lawson avatar Jason Kerr avatar Nina Q. avatar +1
21 articles in this collection
Written by Kieron Lawson, Jason Kerr, Nina Q. and 1 other
Core concepts

IVRs, voice-menus, greetings, auto-attendants, and custom recordings

Easily create the exact experience you want when customers call your business.
Nina Q. avatar
Written by Nina Q.
Updated over a week ago

Offer customer calls to groups of employees with call / hunt groups

Easily define how and who calls should be offered to with Call Groups.
Joanna Brown avatar
Written by Joanna Brown
Updated over a week ago

Dial-by-extension number

Allow callers to save time by bypassing the automated voice-menu (IVR) or reception team, and call employees, devices, or teams directly.
Nina Q. avatar
Written by Nina Q.
Updated over a week ago

Make and take calls on mobile phones, desk phones, and softphones (computer phones).

Spoke's multiple device support means you can make and take calls on any device, and easily swap live calls between devices as you go.
Nina Q. avatar
Written by Nina Q.
Updated over a week ago

Capture and tag important things said on calls with Call Highlights

As you talk on calls, you can easily capture important things you want to remember and play back later.
Jason Kerr avatar
Written by Jason Kerr
Updated over a week ago

Spoke Phone remote control

Swap live calls between devices, and add Spoke's advance features to any desk phones or computer softphone.
Kieron Lawson avatar
Written by Kieron Lawson
Updated over a week ago

Hot-desking with Spoke Phone

Instantly connect to any physical desk phone or conference room phone so you can make and take calls while you sit at that desk.
Jason Kerr avatar
Written by Jason Kerr
Updated over a week ago

Top 10 feature discovery

A series of quick steps that showcase just a few of the features in Spoke Phone, so you can experience how Spoke works, sounds, and feels.
Nina Q. avatar
Written by Nina Q.
Updated over a week ago

Spoke product release notes

Check out the product history for Spoke. What we've done, and what we are doing next.
Joanna Brown avatar
Written by Joanna Brown
Updated over a week ago