If I am overseas:

  • can I answer customer calls? - YES
  • can team mates transfer calls to me? - YES
  • can I transfer calls to other team mates? - YES
  • can I make calls without additional charges? - YES
  • do I pay any International roaming rates? - NO

Exceptions / Rules

  • Providing you are using Spoke in HD Calling mode and you are connected to free WiFi
  • If you are using HD Calling but are not connected to WiFi, calls are via your phone's data plan, which may incur roaming charges when you are overseas
  • If you are not using HD Calling mode, calls are made via your phone's voice network (Carrier Calling), which may incur roaming charges when you are overseas

Still got questions? Check out our full list of FAQ

international | overseas | abroad | roaming | country | countries

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