Voicemail to Slack

Configure Spoke Phone to send call group voicemail (such as Support or Sales), to a Slack channel.

Overview

Using Spoke Phone's voicemail-to-email feature, you can send voicemail for any call group into any Slack channel.

Example of voicemail being sent to email, Trello, and Slack.

Example of voicemail being sent to email, Trello, and Slack.

Setup Slack

  • Go to your Slack account
  • Go to Manage apps
  • Search for and install Slack's Email app (Made by Slack)
Email, by Slack

Email, by Slack

  • Choose or create the Slack channel you want to send voicemail to
  • Add the integration
  • Copy the email address that Slack creates

Setup Spoke Phone

  • Login to your Spoke Phone account online
  • Go to Settings> Call groups
  • Edit the call group (whos voicemails you want to send into Slack)
  • Paste the email address from Slack into the field called Send voicemail notifications to these email addresses
  • Save the call group changes
  • You're done!

Whenever a voicemail is left for this call group it will be forwarded to the Slack channel, including the call details, the voicemail transcription, and the audio file.

Example voicemail rendered in a Slack channel

Example voicemail rendered in a Slack channel

Updated 19 days ago


Voicemail to Slack


Configure Spoke Phone to send call group voicemail (such as Support or Sales), to a Slack channel.

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