Getting support

How you get the help you need, when you need it.

Support overview

Free online support that includes articles, how-to guides, videos, and community answers are available 24 * 7.

Email and 9 to 5 phone support are available to customers on plans that include phone and email support or customers that have purchased a support plan.

24 * 7 email, chat, and phone support with a guaranteed SLA, is available to customers that have purchased a premium support plan.

Free online support

Paid support plans

Options for customers with a paid support plan or product license that includes support.

  1. Call the support line number provided to you

  2. Submit a ticket at https://spokephone.zendesk.com/

  3. Search documentation, articles, videos, and community answers now.

Updated about a month ago

Getting support


How you get the help you need, when you need it.

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