Android phones have power and data saving features that are enabled by default and prevent VoIP apps like Spoke Phone from staying open, syncing data over WiFi/4G, processing notifications, and more.
What does this mean for you?
- Calls might not ring in the order you have set
- Calls may not ring in time for you to answer
- Calls may not ring at all
- Missed call notifications and voicemail messages may get 'delayed' by your phone for a period of time (anywhere from 5 min to 24 hours)
- On longer calls, your phone may go to sleep and stop your WiFi/data connection - meaning the call gets dropped
What can you do about it?
- Remove the Spoke app from any battery management settings
- Allow Spoke to access the data network at all times (*Wi-Fi and Cellular data)
Every manufacturer changes, hides, renames, and moves the standard Android operating system settings that Google provides. We've no idea why they do this, it's very annoying. Not only that, every model of phone they release changes so that a Samsung 8 and a Samsung 9 can have totally different settings, in totally different places, called totally different things.
So, it's going to take you a bit of sleuthing on the Internet to find instructions for your exact phone make/model or some good-old playing around with your phone's settings.
For example, search Google for
battery optimization settings Android Note 8 or whatever your phone make/model is.
Unfortunately Spoke Phone is unable to help you with your specific phone, as there are literally thousands of make/model combinations. The internet is your best source for instructions.
Updated 20 days ago